Fraud Warning

Allianz Global Life along with the Allianz Group (collectively Allianz), take all reports of suspicious or fraudulent activities, including internet fraud or identity theft involving the unauthorised usage of Allianz or the Allianz brand very seriously. We are committed to protecting our customers and to the threats presented by various forms of fraud.

Allianz will never request or ask you to confirm or share your personal or login credentials.

Allianz will never ask you to share or confirm personal or financial information through any instant or SMS messages.

Allianz encourages customers who are uncertain on contact they have received or have security concerns in this respect to separately contact our Customer Support at 01 242 2333.

If you become aware of any potentially fraudulent activities relating to Allianz Global Life or any Allianz company or product, please inform us at compliance@allianzgloballife.com.

1. Phishing and Smishing

Fraudsters frequently utilise Phishing and Smishing tactics to compromise recipients with malware or gather sensitive personal and security information, aiming for identity theft or financial exploitation. These malicious actors send emails, SMS, and social media messages that seem to originate from reputable financial institutions or other legitimate organisations, attempting to deceive recipients into visiting counterfeit or false websites, fraudulent links or providing personal financial information. It is advised that customers remain vigilant when clicking on links or opening attachments in unexpected messages, even if they seem to be from trustworthy sources.

2. Spoofing

Fraudsters often impersonate financial institutions like Allianz to lend credibility to their deceptive messages or exploit established customer relationships. We recognise that occasionally like many other companies, the Allianz name is misused to send spoofed messages aiming to defraud and obtain personal or financial information from customers or other members of the public.

If you receive messages from Allianz that are not part of an active existing business specific conversation or lack content related to Allianz business, they are very likely to be fraudulent and we suggest you treat them as such. If in doubt, please independently contact us as outlined above.