Privacy Statement

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PRIVACY STATEMENT

Allianz Global Life appreciates your visit to this web site ("Allianz Global Life Website") and your interest in our services and products. Your privacy is important to us and we want you to feel comfortable visiting our site. We take care to protect your personal data collected, processed and used during visits to the Allianz Global Life Website.

By accessing the Allianz Global Life Website you accept this Privacy Statement ("Statement").

If you do not agree to this Statement, do not proceed to further web pages of the Allianz Global Life Website.

This Statement may be updated from time to time. We therefore ask you to consult it on a regular basis. The last line of this Statement below indicates when the Statement was last updated.

What is the purpose and the scope of this Statement?

Allianz Global Lifes ("Allianz Global Life" or "We"), as part of the Allianz Group, is committed to safeguarding the personal information that we collect from individuals who use the Allianz Global Life Website. Accordingly, Allianz Global Life has developed this Statement to describe how and what type of data will be collected from users of the Allianz Global Life Website and the purposes for which Allianz Global Life may collect, share or disclose the data. Allianz Global Life also outlines reasonable precautions which are taken to keep your data secure.

This Statement applies to any information obtained by Allianz Global Life through your use of the Allianz Global Life Website. It is not applicable to any Internet websites controlled by third parties not affiliated with Allianz Global Life that the Allianz Global Life Website may link to ("Third Party Sites"). Please review the privacy statements of Third Party Sites as Allianz Global Life is not responsible for and has no influence on the content or the privacy practices of Third Party Sites.

The terms of this Statement are subject to any additional terms of disclaimers or other contractual terms you have entered into with Allianz Global Life such as client privacy statements or notices, and any applicable mandatory laws and regulations.

What information do we collect from you and for what purpose?

When you visit the Allianz Global Life Website, our web server automatically records details about your visit (for example, your IP address, the web site from which you visit us, the type of browser software used, the Allianz Global Life Website pages that you actually visit including the date and the duration of your visit).

In addition, we collect personal data which you provide through the Allianz Global Life Website, for example when you enter personal details (e.g. name, gender, address, e-mail address, phone/fax number) on the ‘Contact’ page.

Allianz Global Life will use your personal data:

for the purposes of technical administration and research & development of the Allianz Global Life Website,

for customer and user administration and marketing,

to inform you about our services and products, and

for such purposes as otherwise specified.

To whom do we disclose your information collected from the Allianz Global Life Website?

Allianz Global Life may disclose your information to its affiliates and its and their agents and third party providers inside or outside your country of residence to perform services for Allianz Global Life and for the purposes stated above. Our affiliates, agents and third party providers who have access to personal data obtained through the Allianz Global Life Website are obliged to respect privacy.

When transferring personal data internationally we make sure that we comply with applicable laws and regulations, for example, by entering into agreements which will ensure that the recipients of your information maintain an adequate level of data protection.

We may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order or official request, or under any and for the purposes of any guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.

Allianz Global Life respects applicable laws and regulations in its use of personal data.

How do we collect and store information from you?

Allianz Global Life uses tracking technology such as cookies or tags to gather information as outlined above (see: "What information do we collect from you and for what purpose?") to understand how visitors use the Allianz Global Life Website.

Tracking technology helps us manage and improve the usability of the Allianz Global Life Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the Allianz Global Life Website.

When you save your cookie settings, they should also apply to your future visits to the Allianz Global Life Website. However, for technical reasons beyond Allianz Global Life’s control, this cannot be guaranteed.  For example, if you reset your browser, delete your cookies or access the Allianz Global Life Website from another browser or device your cookie settings may be lost. To comply with applicable laws and regulations, you will be asked to confirm your cookie settings when you first visit the Allianz Global Life Website.  If you are in a country where you are automatically required to set your cookie settings, you may be asked to set them again on a future visit.

In many cases you can also control tracking technologies using your browser. Please ensure that your browser setting reflects whether you wish to be warned about and/or accept tracking technologies (such as cookies) where possible.  The specific capabilities of your browser and instructions on how to use them can usually be found in the manual or help file of your browser.

Refusing, disabling or deactivating of tracking technologies may result in a reduced availability of the services provided by the Allianz Global Life Website or parts of the Allianz Global Life Website may no longer function correctly. For more information on the use of cookies with Google Analytics and Social Media Plug-Ins, see below.

What security measures have we implemented to protect your information collected through the Allianz Global Life Website?

Allianz Global Life has implemented reasonable technical and organizational security measures to protect your personal data collected by Allianz Global Life via the Allianz Global Life Website against unauthorized access, misuse, loss or destruction.

How do we treat electronic messages sent to and from Allianz Global Life?

All electronic messages sent to and from Allianz Global Life are protected by reasonable technical and organizational measures and may only be accessed in justified cases in line with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, violation of regulatory obligations,) to specific persons in defined functions (e.g. Legal, Compliance, Risk). Every step of the process, as well as the search criteria used, are logged in an audit trail. All emails are disposed of after the applicable retention period has expired.

What should you consider when sending data over the Internet?

The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Allianz Global Life Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence.

Please note that we accept no responsibility or liability for the security of your information whilst in transit over the Internet to Allianz Global Life. In order to protect your privacy we would like to remind you that you may choose another means of communication with Allianz Global Life, where you deem it appropriate.

How can you access or review your personal data?

You may, where permitted by applicable law or regulation:

check whether we hold your personal data,

ask us to provide you with a copy of your personal data, or

require us to correct any of your personal data that is inaccurate.

Should you have a request regarding the processing of your personal data please send a letter to the following address:

Data Protection Officer

Allianz Global Life

Elmpark

Merrion Road

Dublin 4

Ireland

info-agl@allianz.com

Cookies Policy

Whilst using the Allianz Global Life Website, some information is collected automatically using 'cookies' or local storage. Allianz Global Lifes (“Allianz Global Life” or “We”) use cookies on this site, which do not contain or gather any personal information about users and cannot be used to identify an individual user.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Why do we use cookies?

We use cookies:

  • to recognise your computer when you visit our website
  • to improve the website’s usability
  • to track you as you navigate our website
  • to analyse the use of our website.

What information do they not hold?

The cookies we use do not hold any data that can identify you personally, such as; names, phone numbers, email addresses, mailing addresses, bank account numbers or credit card information.

What cookies do we use?

We use two types of cookies on this site: session cookies and persistent cookies.

Name

Type

Purpose

Expiry

Essential Cookies

Session Cookies

Essential for parts of the website to operate and have already been set.

Expire once you close your web browser

Non Essential Cookies

Persistent Cookies

Used to collect information about how visitors use this website and have already been set. The information collected by our persistent cookies is used to compile reports and to help us improve the site, it does not contain any personal information about users, and cannot be used to identify an individual user.

Expire 14 months from when they are set

By using our website, you agree that we can place these types of cookies on your computer/device.

Can cookies be disabled?

Below is information on how to disable cookies for your browser.

Note: You may delete and block all cookies from this site, but parts of the site will not work as you would wish.

Browser Type

Guidelines

Internet Explorer

 

Click the “Tools” menu on the top right-hand side of the browser and select “Internet Options”

Choose the Privacy tab, and to disable all cookies slide the bar all the way to the top.

To confirm new settings select “OK”

Firefox Mozilla

 

Click the “Tools” menu at the top of the browser and select “Options”

Choose the Privacy tab, and make your selection from the drop-down menu that begins “Firefox will.”

Select “Use custom settings for history.” and remove the checkmarks from “Accept cookies from sites.”

To confirm the new settings select “OK.”

Google Chrome

 

Click the tools icon on the right-hand side that looks like a wrench.

Choose “Settings” from the drop-down menu, and then click on the link that says “Show Advanced Settings” at the bottom of the page.

Select “Content settings” listed under the Privacy segment.

Choose the button next to “Block sites from setting any data” in the first section called “Cookies.”

To confirm new settings select “OK”.

Safari

 

Click the tools icons on the right hand side that looks like a cog.

Select “Security” and under the “Accept Cookies” category select never.

To confirm new settings close the window.

 

For more information about cookies and how to delete them, please visit:

www.aboutcookies.org

www.allaboutcookies.org/manage-cookies

What about Third Party websites?

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to www.allianzgloballife.com are not covered by this privacy statement and you should review the Privacy Policy Statements when visiting any such site.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: (click here https://tools.google.com/dlpage/gaoptout?hl=en-GB)